Privacy Policy
Last updated: June 27, 2025
1. Introduction
Welcome to MyIVF ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:
Personal Data: While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
Usage Data: We may also collect information that your device sends whenever you use our App. This Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), device type, operating system version, the parts of our App that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Personal Data: While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
- Email address and name (collected via Sign in with Apple).
- Date of birth.
- Height and weight.
- Biological sex and gender.
- Relationship status.
- Information about whether you have children and how many.
- Information about previous fertility treatments.
- Medical conditions relevant to fertility that you voluntarily provide.
Usage Data: We may also collect information that your device sends whenever you use our App. This Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), device type, operating system version, the parts of our App that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Provide you with the core services of the App, such as the egg count estimator and clinic browser.
- Personalize your experience and send you personalized tips and reminders, if you opt-in.
- Monitor and analyze usage and trends to improve our App.
- Fulfill and manage purchases, orders, payments, and other transactions related to the App (e.g., via Superwall).
4. Disclosure of Your Information
We do not sell or rent your personal data. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data storage (Supabase), payment processing (Superwall), and authentication (Apple). We only share the minimum amount of information necessary for them to perform their designated functions.
5. Data Security and Retention
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We will retain your personal information for as long as your account is active or as needed to provide you services and to comply with our legal obligations.
6. Your Rights
You have the right to access, update, or delete your personal information. You can review and change your information at any time by logging into the App and visiting your profile settings. You may also request the deletion of your account and associated data by contacting us.
7. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at team@myivf.app.
For any questions regarding this Privacy Policy, please contact us at team@myivf.app